Terms of service

Welcome to Talula Farms. By using our website or placing an order with us, you agree to the following Terms of Service.

1. Orders & Payments

All orders placed through our website are subject to product availability and successful payment.

All prices are listed in Singapore Dollars (SGD) unless otherwise stated.

We reserve the right to cancel an order if there is an obvious pricing or product information error, the product is unavailable, or we reasonably suspect fraudulent or unauthorised activity. If your order is cancelled after payment has been made, we will arrange an appropriate refund.

Please ensure that your contact, billing and delivery information is accurate when placing your order.

2. Products & Availability

Talula Farms offers seasonal farm boxes and à la carte products.

As many of our products are seasonal and fresh, availability may change depending on harvests, weather, suppliers and other circumstances.

Product size, shape, colour, ripeness and appearance may naturally vary. Product images are for illustration purposes and may not represent the exact item you receive.

If an item becomes unavailable, we may provide a suitable substitute or refund the affected item where appropriate.

3. Delivery

We currently offer delivery according to the delivery options and time slots shown at checkout.

Farmer's Box and BYOB deliveries are generally made on Tuesdays and Fridays, between 3pm–7pm, subject to availability.

Please ensure that your delivery address and contact details are correct and that someone is available to receive your order where required.

Talula Farms is not responsible for deterioration of fresh or perishable products resulting from an incorrect address, missed delivery, delayed collection or improper storage after delivery.

While we aim to deliver within the stated delivery window, occasional delays may occur due to traffic, weather, operational issues or other circumstances beyond our reasonable control.

4. Subscriptions

Our Farmer's Box subscriptions are flexible and do not require a minimum commitment unless otherwise stated.

You may skip, pause or cancel your subscription by contacting us.

For cancellations or changes to an upcoming delivery, please provide at least 3 business days' notice.

Once an order has been prepared, packed or dispatched, we may not be able to make changes or provide a refund for that delivery.

Subscription charges will be processed according to the billing schedule shown when you subscribe.

5. Refunds & Returns

Due to the fresh and perishable nature of many of our products, fresh produce and other perishable food items generally cannot be returned after delivery.

However, if your order arrives damaged, spoiled, missing or incorrect, please contact us within 24 hours of receiving your order.

For eligible issues, we may provide a refund or replacement. Please refer to our Refund & Return Policy for full details.

6. Website Use

All content on the Talula Farms website, including our photos, text, branding and graphics, belongs to or is licensed to Talula Farms and should not be copied or used commercially without our permission.

We may update our website, products, prices and these Terms from time to time.

7. Changes to These Terms

We may update these Terms when necessary. The latest version will always be published on this page with the updated date.

By continuing to use our website after an update, you agree to the updated Terms, to the extent permitted by applicable law.

8. Contact Us

If you have any questions about these Terms or your order, please contact us:

Talula Farms
WhatsApp: +65 9171 5063
Email:  nicholas@talulafarms.com

Website: www.talulafarms.com